Logistics Tech Leader

Troy Lester

SVP LTL at Warp
Los Angeles, California

Join us at Warp, where innovators come together to reimagine freight, collaborate across the supply chain, and inspire the future of transportation.

Who is Bill Bence?

About Bill

Bill Bence is the Senior Vice President of LTL at Warp, where he plays a central role in building one of the fastest-growing Less-than-Truckload networks in the country. With extensive industry experience, Bill has helped shape Warp’s vision of terminal-free, tech-enabled LTL, ensuring the network delivers not only innovation but also tangible value for customers. Working closely with Chris Reeves, he has been instrumental in scaling Warp’s operations and driving its 3,400 percent LTL growth.

Contributions

Bill has led the rollout of more than 500 digitally connected lanes, giving shippers a modern alternative to outdated, terminal-based carriers. His focus on damage reduction, on-time performance, and visibility has ensured Warp’s LTL offering consistently outperforms traditional providers. By translating innovations like Lane Blitz into real customer benefits, he has helped strengthen reliability and consistency across the network.

Vision for the Future

Bill envisions Warp continuing to redefine the LTL industry by leveraging technology to deliver faster, smarter, and more efficient solutions for shippers. His focus is on expanding Warp’s terminal-free network and enhancing customer experience through continuous performance improvements. His long-term goal is to set a new standard for LTL services, ensuring Warp remains at the forefront of innovation and reliability in freight logistics.

Clear answers to the things people ask most

Your Questions Answered

Why LTL Wasn’t Built for Modern Freight (And How We Fix It)

Bill explains how the original design of LTL hasn’t kept pace with the needs of today’s shippers, and what Warp is doing to build a smarter, more flexible model.

What Makes a Good LTL Partner?

Most carriers focus on coverage and cost. Bill shares what truly matters, flexibility, service quality, network fit, and how to evaluate partners based on long-term performance.

Modern LTL Isn’t One Size Fits All

Bill outlines how Warp approaches LTL with dynamic routing, flexible scheduling, and customer-specific SLAs, because no two supply chains should be treated the same.

The Real Cost of LTL Failures

Late deliveries and missed pickups aren’t just annoying, they’re expensive. Bill explores the hidden costs of poor LTL execution and how Warp’s tech-enabled model helps brands stay ahead.

Brands that rely on Warp every day

Trusted by

Book a Meeting

See how Warp fits into your network

Reach out directly